About
Fifteen years of fixing processes. Now we build the tools.
True North Analytics is a Sydney software studio with a background in business analysis, process improvement and analytics. We build custom software, websites and AI tools for Australian businesses — starting with the process, not the technology.
Where we come from
True North Analytics grew out of more than fifteen years in business analysis, process improvement and analytics — the work of sitting with a team, mapping how a process really runs, finding where the time and money leak out, and fixing it. In large organisations that fixing usually means enterprise systems, data warehouses and long projects. We saw the same problems in smaller businesses with none of that budget, and started building the tools directly.
What that means for you
We don't start with technology; we start with the process. Before anything is built we understand how the work flows today, where it breaks and what "better" would look like in numbers — hours saved, quotes won, days to get paid. Then we build the smallest tool that delivers that, and measure it. It's the discipline of analytics applied to the day-to-day admin of running a business.
What we've built
A multi-tenant compliance platform for Australian care providers. Import cost calculators, invoicing and statements for a wholesaler. Assessment apps that turned a consultancy's expertise into a product. A compliance portal and funding calculator for an allied health provider. Lead-generation websites for local trades. All of it in daily use, and all of it covered in our case studies.
How we work
We scope in writing, price fixed, and build a working prototype before we ask for payment. We use modern, mainstream technology — nothing exotic you'd struggle to find someone else to maintain — and we host in Australia. When a build is done, you own it. If you'd like us to keep hosting, supporting and improving it, that's a simple monthly arrangement you can end whenever you like.
Who we're for
Australian businesses from two people to a few hundred, in any industry that runs on quotes, bookings, jobs, invoices, records or reports. We're based in Sydney's Hills District and work Australia-wide; almost everything happens online. For larger projects we're glad to come to you around Sydney for requirements workshops, prototype demos and staff training.
What you can hold us to
Working prototype before you pay
You never pay for a promise. You pay for something you've watched work.
Fixed price, written scope
Every build starts with a document saying what's in and out, and a price that doesn't move.
Built and supported by the people you talk to
No account managers, no offshore hand-offs. The team that scopes it builds it and answers the phone afterwards.
Your data stays in Australia
Sydney-hosted databases, encrypted connections, daily backups. You own the code and the data.
Tell us what's slow. We'll show you it fixed.
A 30-minute call, a written scope and a fixed price. Then a working prototype — before you pay anything.